Privacy Policy


COMPANY NAME: My Dolls House


OWNER/ADMIN: Lorraine Moorhead

My Dolls House conducts business within the United Kingdom.  We are bound by the laws of the United Kingdom.

The ‘General Data Protection Regulation’ (GDPR) comes into effect in 25th MAY 2018.

We review our Privacy Policy on a weekly basis.

Should you wish to see the data we collect, whilst you are using our website, we are in a position to send you that information.  You may also request that we erase all data held by us, which relates to your personal information.  Please continue to read our Privacy Statement, as we explain what data we collect.

Social Media

We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an

Facebook Comments

We have embedded Facebook Comments plugin to allow you to leave comment at our website using your Facebook account. This plugin may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the commenting interface, including correlating your Facebook account with whatever action you take within the interface (such as “liking” someone’s comment, replying to other comments), if you are logged into Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy:

Google Plus Comments

We use GooglePlus Comments widget at our website for you to be able to comment at our webpages using your GooglePlus account. From this interaction Google automatically collects and store certain information in server logs like IP address, device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request, in accordance with their data privacy policy:


We have robust security protecting our website with live monitoring of all activity on our server at 2 levels.  Our own Website Security and that of our Server providers security.

Our payment provider has  Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted



When visitors leave comments on this website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  The information is held by us for 1 calendar month.


When leaving a comment on our website you have the opportunity to add a profile and/or photograph.  Please be aware your comments can be viewed by the public in general.  Any personal information held within your comments become available to visitors to this website.  Please word any comments with this in mind.


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Our website security system also uses all (IP) addresses to identify known blacklisted (IP) addresses against potential threats to protect our website


We do not currently use your email for marketing purposes.


How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you can change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at: or write to us at:

My Dolls House
4 Greaves Avenue
Melton Mowbray
LE13 0LE


We use Paypal as our payment provider for all credit and debit card transactions. Your information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Unless you have a personal account provided with our payment provider (PayPal) which allows them to store your details. This is a contract between you and Paypal.

My Dolls House does not receive your payment information. We are informed you have made a payment, we receive your address and email address, the price you have paid and the item code the payment was made for. Which we use ONLY for the purposes of completing your order, keeping you informed and performing the necessary steps to fulfill our contract with you.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers:


You are no longer under the terms of our Privacy Statement  or Terms of Service

For more insight, you may also want to read Paypal’s User Agreement:

or their Privacy Policy


By using this website you represent that you are at least 18 years of age

Our Privacy Statement may be changed at any time. Please keep yourself informed of any changes by visiting this page. Current legislation is subject to change in line with the current European Market rules and regulations.


Lorraine Moorhead.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.